Conflict Resolution Brisbane

You can’t win a conflict. Winning a conflict means getting the outcome ‘you’ want regardless of what the ‘other’ person wants. Since the underlying issue has not been solved, it will simply reappear later. Unresolved conflicts make people unhappy and can result in antagonism, break-down in communications, inefficient teams, stress and low productivity.

Our dedicated team at 3DMind Solutions can help.

We use proven strategies in conflict resolutions. The core process involves several steps, which are:

  • Establish the trust between parties involved in conflict:
    3DMind Solutions have earned that trust by its clients and many years of experience in Conflict Resolution serving Brisbane and Gold Coast area.

  • Identify the cause of conflict as objectively as possible:
    In framing the issues, both sides attempt to indicate in a non-threatening and value neutral fashion, the issues and interests that are of concern to them. If the mutual trust has been established, then both sides can lower their guard and tell the other side what is truly important to them.  Our 3DMind Solutions trained staff members are able to identify the issues and translate them into interests, problems or concerns that can be responded to productively.

  • Generate options:
    3DMind Solutions have a number of methods that can be used to generate options for solutions. The key to this process is that nobody owns any particular option. What we are attempting to do in this phase is to get as many possible solutions as there can be without evaluating any of them.

  • Evaluate options:
    Once all of the possible options have been generated, we then move to the evaluation procedure. As much as possible, this analysis should be done jointly. As in any bargaining, it is far better to deal with the easier problems first. By finding appropriate solutions to easier problems, we build confidence and momentum to deal with the tougher problems.

  • Finalize the settlement:
    In the expression of the agreement in writing, it is important to establish monitoring mechanisms. The relationship that is established across the table can be carried forward into the general relationship between the parties avoiding future problems that can blow up in any future discussions.

In that regard, 3DMind Solutions can offer you the number of other solutions such as Team Building Programs, Management Couching, Training as well as Vocational Assessments & Counseling and Psychological Assessments.

A trusted mediator will help the disputants find their own solution, not provide advice or push them toward any particular solution. Take care when selecting a mediator. The mediator (or mediators) should only be someone who has undergone formal mediation training, has extensive mediation experience, and has mediated under supervision. Otherwise, he or she may do more harm than good.

For more information, please contact us on 1300 116 022 or send an enquiry via our contact page.

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T: 1300 116 022


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